Contact CookPDF
CookPDF · 7/16/2026
Usage support and bug reports
Email support@cookpdf.io. To provide enough information for review, include the tool URL, device type, browser name and version, the steps that caused the error, and the message you saw.
Accounts and payments
For transactions via PayPal or Airwallex, provide your account email, the transaction time, and the transaction ID if available. Do not send full card numbers, security codes, passwords, or verification codes via email.
Privacy and legal requests
Send requests to legal@cookpdf.io. Provide only the data necessary to identify the request; do not attach sensitive documents unless necessary.
Reporting a security incident
If you find a vulnerability, please read the security incident reporting guidelines before submitting. Do not access others' data or disrupt the service to demonstrate an issue.
Before contacting us
Check the Help Center and try again on an up-to-date browser. CookPDF does not publish a fixed response time; requests are reviewed based on the type of issue and the information the sender provides.